Video Downloads are available immediately after purchase. After payment you will be redirected to a webpage to download the video. You will also receive an order confirmation email with a link to download the video. There is a limit or 3 download attempts for each video. If you are not able to download the video within 3 attempts, you may contact us by email for a download limit reset.
Physical DVDs are sent by US Mail First Class Mail with a tracking number emailed to you for orders within the US.
Non-US DVD orders are sent by International Airmail. You will receive a tracking number by email. However, not all countries participate in web based, customer trackable, package tracking after your package leaves the U.S.